How to remove the upsell_id from ShipStation packing slips
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How to remove the upsell_id from ShipStation packing slips.
If you’re using ShipStation and UpsellPlus, you might see an upsell_id appear on your packing slips. This ID is used by UpsellPlus to track your analytics so we can show how much you've upsold with the app.
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This value is displayed on the packing slip because ShipStation includes some standard variables to print when you set it up.
You can remove the upsell_id by going to ShipStation and following these instructions to get to your packing slip templates:
There you can remove the ‘Description’ from the Order Items:
Order Items: A list of the items contained in the order with item SKU, description, item price, quantity, and total price.
This should remove the upsell_id from the packing slip. If that didn’t work, reach out to ShipSation support to ask to remove this. You can find a way to reach them here: https://help.shipstation.com/hc/en-us/articles/360025853032-Contact-ShipStation-Support
Curious how UpsellPlus can help increase AOV? Let’s talk.
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